Who We Are | HDMS

Health data experts. Trusted leaders. Unexpected friends.

HDMS is a CVS Health company.

We bring the same value and drive that fuels all of CVS Health – helping people on their path to better health.

How do we find a path to better health?

Simplify and unleash health data.

Groundbreaking healthcare transformation is led by those who leverage data.

We make that easy for you with flexible software and enriched health data.

Smart, supportive teams.

We believe personal connection makes a difference in healthcare, and in business.

We surround our technology with a service model and the kind of people that make work successful and enjoyable.

What drives us?

Innovation

Our business intelligence platform is purpose built for health data.

It's smart, adaptable and extensible.

Integrity

Our teams and what we deliver is genuine and accurate.

These analytics aren't numbers, they are people.

We're better together

This is us, in the mosaic to the left. We're smart, creative, and motivated. And together, we do even greater things.
For more than 20 years we’ve worked for the nation’s largest companies and healthcare organizations.
Our hands-on service and high quality health data lets HDMS clients actively evolve and innovate healthcare.
Our strategic guidance, gathered over decades of experience, is fueled by the collective wisdom of clients across the care continuum.
We give you high quality connected health data. Control costs, evolve healthcare, and improve the health of populations, by understanding individual people and their connected health and wellness.

Our people

We are guides. We listen and advise, using decades of healthcare data analytics experience to provide hands-on support.
We build teams. The same HDMS experts work with you from implementation through ongoing successes.
We evolve. We use what we know to solve your unique problems in impactful ways.
We are adventurous. We thrive on helping employers, health plans, providers and brokers reach their loftiest business goals.

Our Business Leadership

Carol B. Ingher

Chief Executive Officer

Carol B. Ingher is the Chief Executive Officer of HDMS. She is a trusted leader for companies that deliver digital innovation ignited by data, in the health benefits space.

There are 3 core beliefs Carol continuously ingrains in the products and services we offer, to help people be as healthy as they can be: whole person health, data-driven insights, the importance of quality personal interactions. With deep insights and measured impact our clients are removing barriers, reducing excess costs, and engaging communities and members, deliberately creating paths to better health.

Carol’s career spans over 3 decades in health care, building teams and excellence within client management, customer solutions, product management and delivery, and sales. She delivers growth through product innovation and high-quality client service.

Carol is also currently the CEO of ActiveHealth Management. Both Health Data & Management Solutions and ActiveHealth Management are part of the CVS Health family of companies.

Prior to HDMS leadership, Carol has been serving as a leader at ActiveHealth Management, focused on commercializing the digital health and well-being platform and care management services which are uniquely executed using data-drive insights. Prior she served as a region head and market head for Aetna.

Carol received her undergraduate degree from the State University of New York–Albany and is a Certified Employee Benefits Specialist (CEBS).

Keith Wilton

Head of Product Management

Keith Wilton is the Vice President of Product Management. He has over 15 years’ experience in Product Management with an emphasis on creating and deploying complex software applications. Keith joined HDMS in March 2016 after serving as Vice President of Product Management at Backstop Solutions, a leading player in the Alternative Investment space. Prior to Backstop, Keith ran product management for an arm of Morgan Stanley, and for other organizations. Keith received his Bachelor of Science from the University of Illinois Urbana-Champaign.

Mark Magnuson

Chief Technology Officer

Mark Magnuson is Vice President and Chief Technology Officer at Health Data & Management Solutions, Inc. (HDMS). He has more than twenty years of operational, application development, and management leadership experience in the healthcare informatics industry.

Prior to joining HDMS, Mark was a Vice President at Solucient, L.L.C. where he directed the operations and application development activities for the Managed Care division. He has also served as a Principal at William M. Mercer in the National Healthcare Analysis Unit, directing the development of the CHAMP product which was used by both clients and local Mercer offices.

Mark has designed and implemented operational procedures and practices for collecting and processing healthcare data in ways that maximize the value of the information for data analysis. He has also contributed to the development of the first national data warehouse in the Worker’s Compensation market that integrates policy, claims, payment transaction, and medical detail from more than 40 national insurance companies nationwide.

Mark received his BA in Computer Science from North Park University in Chicago, Illinois. He is a Fellow of the Life Management Institute, Life Office Management Association (LOMA).

Carol Telford

Head of Data Management and Support

Carol Telford is Head of Data Management and Application Support for HDMS. Her teams operate and support data ingestion and infrastructure, processing, monitoring as well as custom applications for all HDMS clients. Carol’s brings strong leadership and over 25 years of expertise with high performance, large operational analytic environments, including running Aetna’s Enterprise Data Warehouse.

Carol leads specialty teams who operate all data processing in support of any client solution. Her passion to optimally organize, analyze, and leverage data to unlock business value is unquestionably clear from her team’s strengths across ingest, transformation, enrichment, to analytic output. Ongoing performance optimization, governance and archiving services as well as quality management are additional areas where Carol and her teams add value to ensure HDMS clients are fully satisfied and can depend on a full set of services from a single trusted partner. In addition, Carol leads the Help Desk Support team, staffed with specialists responsible for software or data inqueries, and addressing system and user issues in a timely and professional manner.

Serious stability and reliability is not only delivered into the technology systems Carol and her team support – with her wise and calm execution, this amazing set of employees rivals the client experience teams in terms of very high employee retention and satisfaction with their work.

Carol received her BA in Management Information Systems from Central Connecticut State University.

Rani Aravamudhan

Head of Clinical Advisory Services

Rani Aravamudhan leads HDMS Clinical Advisory services. She is a general medicine physician who cares for individuals yet connects experiences to population health perspectives using her deep data expertise. Rani perfectly embodies the unique trilogy needed to do more with health data to drive impactful industry change from the ground up. Her work and team guides clients to understand what is possible with data, find answers and insights within projects and analyses, and gather context and scale across the HDMS client base.

Rani is known for her work in clinical transformation, workflow design and development, value-based care, risk management and clinical quality and performance reporting. Her strong background in clinical medicine and experience in the HIT industry make her successful in navigating payer, provider and technology vendor landscapes.
Prior to HDMS, Rani led cross functional teams at Philips Wellcentive as a Services Leader. With a data backbone, she integrated efforts across clinical specialists, program managers, training staff and headed their Data Governance committee. She has also led EMR/EHR implementations, workflow and process optimization consulting at McKesson Corporation, serving as their resident subject matter expert for all CMS quality reporting programs.

Rani earned her medical degree at Grant Medical College in Mumbai University, India.

Marilou Calasanz

Head of Health Plan and Advisor Client Experiences

Marilou Calasanz serves as the Vice President of Client Experience, working with consultants/advisors and health plans. Marilou has 25 years of health data management experience and has been with HDMS since 2012. Her strategy for delivering customer excellence centers on strategic alignment with our clients’ business objectives and ensuring an innovative, responsive, and seamless end-to-end client experience. She consults with clients to develop strategic plans and holistic solutions to drive mutual growth.

Prior to joining HDMS, Marilou was a Senior Director of Data Security and Governance at Optum where she collaborated with Compliance to define their data use policy framework. Previously, she was a Managing Consultant at Optum in the employer market. She was co-principal investigator on Robert Wood Johnson Foundation five-year research project integrating disability management in the primary care setting and evaluating its impact on health outcomes, socioeconomics, and productivity.
Marilou received her Bachelor of Arts degrees, Economics and Finance, from the University of St. Thomas in St. Paul, MN.

Jason Elliott

Head of Employer Client Experiences

Jason Elliott serves as the Vice President, Client Experience, working with employer and government clients and their partners. Jason’s career began in clinical pharmacy, managing injectable drug policy and use management, but quickly shifted focus to employer analytics, helping plan sponsors integrate and expand a data-driven decision-making culture in their organizations, by supporting clients in pairing insightful analytics with real world business and population health problems. In his seven years at HDMS, Jason has helped clients improve clinical and financial outcomes in their populations through the use of advanced methodologies and creative problem-solving, serving his clients by leveraging his training and education at the University of Massachusetts as an epidemiologist.

Before joining HDMS, Jason worked at BlueCross BlueShield of Western New York and BlueShield of Northeastern New York for over a decade, where he led the employer, clinical, and provider reporting teams. Jason’s work in assessing the impact of the Affordable Care Act on preventive care outcomes helped plan sponsors understand and plan for the evolution caused by that historic legislation. Throughout his career, and at HDMS, Jason has worked to expand LBGTQ health analytics and care access, to ensure that the needs of this community are represented and data regarding their unique health concerns are understood.